torstai 25. toukokuuta 2023

Few words about the life of a seasonal worker

 







The joys and pain( in the ass) to be a seasonal worker  


I think that the seasonal workers and those, whose working hours are mostly constructed by gigs on several different places ,are a whole different breed itself ...and I include myself to this bunch of special characters.

I mean, it is a whole different story to work on one place longer periods of time ( no dis-respect though) than to constantly change your work environment and adjust yourself accordingly.

When you keep on moving from one place to another over and over and over again , every single time you have to get to know : new collegues.and clientele , different cash register systems, different menus and drinks and where everything is kept etc....
And you have to be able to absorb new information fast , no time for waste.
Adjectives like flexible and adaptable are imperative !!!

However, those things mentioned above, that may cause overwhelming stress for others, can be a reason to do solely seasonal work for some of us.
I love the change - for me it's the big reason that I am working in this field on the first place - the endless possibilities to work on so many different type of restaurants, cafés etc... not just here in Finland, but all over the Europe .
I love the changing of the sceneries and I would die of boredom.to have a steady job with steady hours ...it would literally kill me.
I know, steady job means a steady income too - irregular pay is of course a downside of seasonal work , but that can be managed with a careful budgeting when on the " quieter months" .

Personally , my biggest stress when I am on my seasonal jobs , are the possible living arrangements and the roommates.
I am an introvert , prefer my own company over others,I am clean and tidy, quiet non-smoker.
So - if I get " lucky " and my roommates turns out to be party-animals , who don't really care about the " 11pm to 7am quiet time" nor cleaning up their own mess, the risks for conflicts are real.
That for me causes the most stress - the uncertainty on living arrangements.

Still - when I measure the pros and cons of working mostly seasonally, the pros are winning easily.
 

       In my opinion, I am much better at my job because I have been working on so many different kind of places..the experience what I have gained from all of these places, is very valuable .
And I am not just talking about the work experience from the restaurant field only.

   Since my backgound is from agriculture and animal care field before I entered the hospitality field, I have managed to learn skills and knowledge that not many waiters have.
The ability to handle stress and rush , to learn how to prioritise things and to deal with clients , who are super anxious and upset or broken down by the sorrow of losing their loved family member.
Anyone, who has lost their beloved canine or feline friend, knows that sorrow and the amount of loss.
When you witness that having to remain professional yourself, after that even the grumpiest client on the restaurant doesn't feel so bad after all.

In addition to all of above, I have the personal attributes of being punctual and highly organized , and to be honest -,to-fault.
Whatever I do both professionally and in my personal life, it has to be water-tight and done properly and handle the daylight without any shadows.

I do not appreciate my time being taken for granted , and I get a rash when things are hanging on the air or done halfway.
I do not like my physical nor my mental stamina being questioned constantly , it only irritates me.
I have gone through such turbulences, and challenges and heartaches on my personal life , that nothing has ever even come close at any of the places I have worked in my life - and yet I am still here.


Coming back to seasonal workers .
It is too often, that people don't value these workers very much , and that is a big mistake.
Attitudes needs to be changed , and they need to be changed yesterday.

I rest my case ! 

tiistai 16. toukokuuta 2023

When the puck hits the ice , it is game on









When the puck hits the ice, it's game on

Although the heading might have given you a hint, that this text is all about hockey - well...it's NOT ...sorry to disappoint you.

However , I quite often use ice-hockey team as a parable, when I talk about operating a restaurant.

In my opinion, the team is just as good as its' weakest link - and everybody's effort matters equally as much.

Even though in the last few years front of the house is brought up more often, it is still far behind what comes to chefs.

Every single one of you can probably name at least one celebrity chef without even having to give it too much effort...?!

But let's try this one: how many of you can name a celebrity waiter? Bartender?
Yeah - I rest my case.

And yet, the dish just doesn"t magically appear in front of you from the kitchen..or does it?
And who takes your orders ? Who brings you the wine?
Who is there at the door to greet you when you arrive, and who is the last one you see?

AND - who is the one, who makes sure that the restaurant is clean and your plates and cutleries as well?

Of course it is the chef , who makes the food itself , but it doesn't matter how great he or she is , it is the team effort, that counts , and makes your visit at the restaurant pleasant - or a terrible experience.

So it's about time, that we give a well deserved attention to every position, that makes restaurants/ cafés/ bars functioning properly.

I am pleased to see, that there are all sorts of competitions for waiters and sommeliers as well , where they can measure their skills and knowledge of their craft with their collagues .
And it is also great to notice, that this field still gets new blood and young talents , even though all the covid-restrictions hit this field particularly hard.

I welcome with open arms every new person to customer service -business, it is a job NOT for faint-hearted nor for a lazy butts.

But ;if you love food and drinks, and days,that are never alike, you will enjoy doing this.
If you don't mind working on the evenings, weekends and special holidays- again...this is a job for you.
If you can handle stress, can multi-task and not freeze under pressure , put your apron on already !
It doesn't hurt either, if you can tolerate people 😉..after all, we are in customer service business ..
In a particularly hard days we can always have a moment ( or two) in the walk- in freezer or volunteer to " bang some steaks" to help the chefs..lol 😉☺

We do our best to make your visit an enjoyable one , we value feedback , that's how we know where improvement needs to be done - but we are humans too..

So, if your car just broke down, or your wife gave you an earful , or your dog chewed to pieces your expensive Manolo Blahnik's please - please dont punish us for any of that 🙏

Thank you for taking your time to read this, wishing you a lovely day!

LINKS

•Skills Finland - restaurant services

https://taitaja2023.fi/en/skills-categories/catering-services/504-restaurant-service/https://taitaja2023.fi/en/skills-categories/catering-services/504-restaurant-service/


• Cook of the year / waiter of the year

https://www.vuodenkokki.fi/https://www.vuodenkokki.fi/


• PRO - awards

https://propalkinnot.fi/finalistit/https://propalkinnot.fi/finalistit/